The Compass Mobile system is extremely sensitive to typos, spacing, and wrong capitalization.
Before assuming something is wrong, check the following:Checklist

• Ensure CAPS LOCK is off
• Verify your WFM username is correct
• Make sure your password matches the required case (lowercase/uppercase)
• Remove any extra spaces before or after the username

Important ReminderDollar Tree default passwords follow a strict format:First 4 letters of your username (lowercase) + last 4 digits of your SSN
Example:

• Username: kevindavid
• SSN: xxxx4574
• Password: kevi4574

If you changed your password later, that new password must be used.